Cookie Policy
1. Introduction
At **Concie**, we use cookies to enhance your browsing experience, improve our website, and ensure a seamless interaction with our AI Concierge service, **Concie**. This page explains what cookies are, how we use them, and your choices regarding their usage.
This Privacy Policy does not cover third-party websites, services, or external links that may be available through Concie AI.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve website functionality, and analyze user interactions.
3. Types of cookies we use
We use different types of cookies for various purposes:
Essential Cookies – Required for the website to function properly (e.g., security, login authentication, session management).
Performance & Analytics Cookies – Help us analyse user behaviour and improve website performance (e.g., Google Analytics, heat maps).
Functionality Cookies– Remember your preferences (e.g., language settings, saved items in the chatbot, personalized recommendations).
Advertising & Marketing Cookies – Used to display relevant ads and track marketing effectiveness.
We do not sell or share personal data for advertising purposes.
4. How we use our cookies
We use cookies to:
- Ensure smooth operation of our website and AI Concierge service.
- Store your preferences for a personalized experience.
- Analyze visitor interactions to improve user experience.
- Deliver targeted advertisements based on your browsing history.
5. Managing Cookies
You can control or disable cookies through your browser settings. However, disabling certain cookies may impact website functionality.
Browser Settings: You can delete or block cookies from your browser settings (Chrome, Firefox, Edge, Safari, etc.).
Opt-Out of Tracking: Some analytics providers offer opt-out options (e.g., Google Analytics Opt-Out: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout)).
Cookie Consent Banner: Upon your first visit, you will be prompted to accept, reject, or customize cookie preferences.
6. Third party cookies
Some cookies are set by third-party services we use, such as:
- Analytics providers (Google Analytics, Hotjar, etc.).
- Advertising networks (Google Ads, Facebook Pixel, etc.).
- Embedded content from third-party platforms (YouTube, social media buttons, etc.).
7. Updates to this policy
We may update this Cookies Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
8. Contact us
If you have any questions about our cookie policy, you can contact us at legal@concie.co
