Terms And Condition
Effective Date: 2nd February, 2025
Last Updated: 2nd February, 2025
Welcome to Concie AI Concierge (“Service,” “AI Concierge,” “we,” “us,” “our”). By using this website and AI concierge service, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, please refrain from using the service.
1. Introduction & Acceptance of Terms
By accessing or using Concie AI Concierge, you acknowledge that you have read, understood, and agree to these Terms. These Terms govern the use of the AI-powered concierge system and any associated services provided via Concie (“Website”).
These Terms apply to all users, including:
• Website visitors interacting with Concie AI Concierge.
• Registered users using AI-driven recommendations and customer support.
• Businesses & merchants utilizing Concie AI for customer engagement.
2. Service Description
Concie AI Concierge is an AI-powered assistant designed to enhance customer experiences by:
-Answering frequently asked questions.
-Providing personalized shopping assistance.
-Helping users with order tracking, support, and recommendations.
-Integrating with third-party APIs to retrieve information.
This Service is not a substitute for human customer support and should be used as a complementary tool.
3. User Responsibilities & Acceptable Use
By using Concie AI, you agree:
-Not to abuse, manipulate, or attempt to exploit the AI system.
-Not to use the AI for illegal, fraudulent, or deceptive activities.
-To provide accurate and truthful information when interacting with the AI.
-To respect intellectual property rights associated with AI-generated content.
Concie reserves the right to suspend or terminate access if misuse or violation of these Terms is detected.
4. Privacy & Data Collection
Your privacy is our priority. By using this service, you acknowledge that data may be collected to improve AI responses, including:
• Conversations & interactions with Concie AI.
• User preferences & behavior to personalize recommendations.
• Transaction history (if applicable) for AI-driven order tracking.
Concie complies with GDPR, CCPA, and data protection laws. No sensitive personal data (such as payment details or passwords) is stored by the AI.
For more information, please refer to our Privacy Policy
Concie reserves the right to suspend or terminate access if misuse or violation of these Terms is detected.
5. Limitations & Disclaimer of Warranties
Concie AI Concierge is provided “as-is” and “as available.”
-We do not guarantee 100% accuracy in AI responses.
-The AI may misinterpret queries or provide incorrect suggestions.
-Users should verify information before making purchasing or business decisions.
To the maximum extent permitted by law, Concie disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
6. Third-Party Services & Integrations
Concie AI may interact with third-party services, such as:
• Payment processors (Stripe, PayPal, etc.).
• Shipping & logistics APIs.
• External databases or e-commerce platforms.
Concie does not control third-party services and is not responsible for their reliability, security, or policies. Users should review the terms of those services separately.
7. Intellectual Property Rights
All content, AI-generated responses, and the underlying technology, algorithms, and software are owned by Concie.
Users may not copy, distribute, or reproduce any AI-generated content for commercial use without explicit permission.
Trademarks, logos, and branding elements associated with Concie AI Concierge are protected under copyright law.
8. Liability & Indemnification
-Liability Limitation:
Concie is not liable for any direct, indirect, incidental, or consequential damages arising from the use of Concie AI, including:
• Loss of profits, business, or data.
• AI-generated misinformation leading to incorrect purchases.
• Service interruptions due to maintenance or updates.
-User Indemnification:
By using Concie AI, you agree to indemnify and hold harmless Concie from any claims, damages, or liabilities arising from:
• Violation of these Terms.
• Misuse of AI-generated content.
• Unlawful actions taken based on AI suggestions.
9. Modifications & Updates
Concie reserves the right to modify or update these Terms at any time.
Users will be notified of significant changes via:
• Website announcements.
• Email notifications (if applicable).
Your continued use of Concie AI Concierge after updates constitutes acceptance of the new Terms.
10. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of [Your Jurisdiction].
Any disputes will be resolved through binding arbitration or a competent court in [Jurisdiction].
For disputes, please contact [Support Email] before initiating legal action.
11. Contact & Support
For inquiries, questions, or concerns regarding these Terms, contact us at:
Email: legal@concie.co
Final Notes:
-This T&C protects Concie from AI-related liabilities.
-It ensures compliance with data laws and IP rights.
-It educates users on AI limitations and responsibilities.
