Safe AI
1. Introduction
At Concie we are committed to developing and deploying **safe, ethical, and transparent AI systems**. Our AI Concierge, Concie, is designed to enhance user experiences while prioritizing privacy, security, and responsible AI practices.
2. Our commitment to Safe AI
We adhere to the highest industry standards to ensure our AI operates in a way that is **trustworthy, unbiased, and human-centered. Our core principles include:
Transparency – Clearly communicating when users are interacting with AI.
Fairness & Bias Mitigation – Ensuring AI decisions are unbiased and inclusive.
Privacy-First Approach – Implementing strong data protection measures.
Security & Compliance – Adhering to GDPR, CCPA, and global AI regulations.
Continuous Improvement– Regular monitoring and updates to improve AI performance and ethical considerations.
3. Transparency and Explainability
We believe that AI should be **understandable and accountable**. Therefore:
- AI-generated responses are clearly labeled.
- Users are informed about how AI makes decisions.
- We provide accessible explanations for how Concie interacts with users.
We do not sell or share personal data for advertising purposes.
4. Ethical AI & Bias Prevention
We take proactive measures to minimize bias in AI models by:
- Using diverse and representative training data.
- Conducting regular audits to detect and correct biases.
- Avoiding discriminatory or manipulative AI-driven content
5. Privacy & Data protection
User data security is our priority. We ensure:
Zero data retention- beyond necessary interactions.
End-to-end encrypton- for all communications.
Strict access control-to prevent unauthorized data usage.
6. Human Oversight & AI Accountability
AI should assist, not replace, human decision-making. To achieve this:
- AI suggestions can be **reviewed or overridden** by human agents when needed.
- Users have the option to **provide feedback** on AI responses.
- A dedicated AI Ethics team monitors and enhances AI behavior.
7. Continuous Monitoring & Improvement
To ensure safe AI deployment, we:
- Regularly **update models** to align with best practices.
- Use **real-time monitoring** to detect anomalies or errors.
- Gather **user feedback** to refine AI responses and prevent harm
8. Compliance & Regulatory Standards
We align with global AI safety guidelines from:
GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
OECD AI Principles
EU AI Act & Ethical AI Frameworks
8. Reporting Issues & Feedback
We encourage users to **report AI-related concerns** or provide feedback. Contact us at legal@concie.co to share your thoughts or raise any safety concerns.
